z = −1 + i nα = θ + 2πk f(x) = 3x − 2 z = r (cosθ + isinθ) (f(−x) = f(x), ∀ x ∈ D) ax + by + cz + d = 0 −x + 2y + z + t = −1 2x + 2y + z + 4t = 0 C = {z = x + iy x, y ∈ IR}

Analytics to understand and prevent churn

Bluenergy is a utility company operating in the gas and power supply market, with both business and residential customers. In recent years the number of terminations due to a change of trader is increasing and it is becoming more and more important to act proactively and in advance to contain this phenomenon. Our collaboration has resulted in tools to support churn analysis and prevention.

  • Description and benefits
Data enhancement
Multiple databases
Actionable and robust insights

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z = −1 + i nα = θ + 2πk u = ρ (cosα + isinα) f(x) = 3x − 2 z = r (cosθ + isinθ) ax + by + cz + d = 0 a (f(x + T) = f(x), ∀ x ∈ IR) (f(−x) = f(x), ∀ x ∈ D) 2x + 2y + z + 4t = 0 [x0 −r, x0 + r] (cosnα + isinnα) = (cosα + isinα)n z = −1 + i nα = θ + 2πk

Survival analysis to prevent churn