Manufacturing
Manufacturing
Remote monitoring of household appliances’ operation
Candy-Haier is an important European multinational company that designs and manufactures household appliances. Having access to a large amount of data on their connected products, Candy-Haier asked us to create a tool capable of monitoring, in real time, the operation of home appliances: a tool that can predict when a failure will occur and which component of the washing machine will be damaged.
- Description and benefits
For Candy, it is essential to guarantee an efficient and punctual maintenance service. Their modern washing machines are IoT devices that, during operation, send a significant amount of information about the technical characteristics and status of certain sensors, (water temperature, pressure, motor speed, user-chosen wash setting) to be stored in the cloud. We have therefore developed a tool capable of exploiting this considerable amount of information, allowing a continuous and automatic monitoring of washing machines’ health status. Through this instrument it is possible to guarantee a quick and efficient maintenance service, avoiding subjecting the machine to excessive stress that could lead to more serious damage.
+50% of expected failures detected
Failure prediction allows to intervene on the appliances well in advance
Accuracy
Less than 10% false positives
Continuous improvement of new products
New insights into field operation and how users enjoy them
Deepening case study
A predictive tool for multiple benefits
Thanks to the results obtained, we have created a tool for predicting the timing and type of failure, to let Candy-Haier:
● offer an additional service to its customers,
● better schedule the interventions of the repair technicians,
● optimize the supply of spare parts.
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