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Travel ideas recommendation system for a tour operator
Project realized for one of the main operators in the tourism sector to minimize time-to-offer, respecting the expectations and needs of each individual traveler.
- Description and benefits
The success of a tour operator depends on its ability to meet and exceed the expectations of tourists during the planning phase of their trips. During peak periods, the volume of requests coming from agencies is so high that sometimes the tour operator is not able to manage them in a timely manner, thus risking the loss of opportunities. Prior to our work, the travel ideas construction was entrusted exclusively to the experience and ability of the individual consultant. For this reason, we have developed a tool that allows for the creation of ordered lists of the best travel ideas, based on the criteria defined by the client. In addition, the use of the tool speeds up the preparation of quotes, permitting us to respond to travelers' requests promptly and with great precision.
From hours to minutes
Quote times have been significantly reduced
Greater independence
The new tool allows agencies affiliated with the tour operator to directly formulate travel ideas without necessarily engaging an expert consultant
Customizable offer
All parameters can be updated in real time to calibrate the system to the needs of the given customer
Deepening case study
The six W's for a dream destination
We designed a unique travel database to search for destinations based on six simple questions: where? when? how long? who? why? and what?
Then we developed a search algorithm that, based on the answers to one or more of these six questions, delivers a list of trips, sorted by relevance to the criteria set.
C.F. e P.IVA 07015910966| Via Schiaffino 11/19, 20158 Milano